Ride-sharing apps end ‘good days’ for taxi drivers in Saudi Arabia

Drivers say good old days are over for traditional taxis as ride hailing apps muscle in. (AN photo)
Updated 07 September 2018
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Ride-sharing apps end ‘good days’ for taxi drivers in Saudi Arabia

  • I don’t want to waste my time waiting for a service-seeker who might not show up or delay me, says driver
  • I think taxis will disappear from the scene, predicts another

Taxi drivers say that they had “good days” before the arrival of Uber, Kareem and other ride-sharing apps in Saudi Arabia. 

Abrar Hussein, a Pakistan taxi driver, said that previously cabbies used to earn from SR350 ($93) to SR400 a day. “At that time, I used to give the company SR170 but that was fine for me as I worked from seven in the morning and got back to my house for a rest at one in the afternoon. I would then go out at four until it was midnight,” Hussein said.

Nowadays, he gives SR140 to his company. “Everyday, we suffer until we get that amount. It takes me 15-17 hours of hard searching for passengers. The maximum amount I can collect every day is SR250,” he said.

He said that he used to pay SR17 to supply his car with fuel, then that increased to SR33. Now he fills his car with SR55-60 per day. According to him, only a sum of SR40-60 remains in his pocket. He spends most of that amount on his daily needs.

“I receive a monthly salary from my company of some SR1,000, but that is not enough for a dignified life of a family,” he said.

Asked why he is not using an application to hunt for passengers, Hussein replied that he could do that, although it is not allowed, but he thinks the applications are useless. “I don’t want to waste my time waiting for a service-seeker who might not show up or delay me,” Hussein said.

As a father of two children, Hussein remits from SR1,500 to SR2,000 to his family. Despite that, Hussein is thinking of returning to his country after 10 years of what he described as “good days” in Saudi Arabia.

 “It is true that the amount I send to my family is somehow enough, but I myself can’t continue in such excruciating circumstances. I have my own personal needs that I can’t secure, unless I deduct something from the amount I remit to my family, which will worsen their financial situation,” he said.

Battle for passengers

Another Pakistani taxi driver, Mohammed Azeem, who has been in Saudi Arabia for three months, told Arab News that he has to pay SR100 to his company every day.

“I start working at 7 a.m. and continue until 10 p.m. The 15-hour work can sometimes bring me up to SR200. Half of this amount goes to my company while I spend the other portion on fueling my car and getting my daily needs of food,” Azeem said.

Azeem said that they are not allowed to use any ride-sharing applications such as Uber, Kareem and Easy Taxi. He revealed that such applications have caused them to work hard to find customers.

“Sometimes, I go around the city for more than an hour without finding a taxi-service seeker. These applications seem to have lured passengers,” he said. Azeem added that he is not optimistic about staying in Saudi Arabia with such “unfair” competition. “This is not fair, and I think taxis will disappear from the scene,” he said.

Abdullah Al-Mutairi, spokesman for the Public Transportation Authority (PTA), told Arab News that there are more than 250,000 Saudi drivers using ride-sharing applications, and the authority has so far approved 18 applications as per the third quarter of 2018.

Responding to a question about using an unlicensed application to find passengers, Al-Mutairi said that in addition to blocking the application, the PTA imposes harsh fines on both the driver and the company.

 “We count on the awareness of the public in following the regularly updated list of authorized applications, which we have announced through our website and Twitter accounts,” he said.

Al-Mutairi added the fines against violators vary according to the regulations. For example, any cabbie who is caught or reported to be using an unlicensed application will be fined. 

“Moreover, a fine of SR5,000 will be imposed on the company recruiting him. We will also demand the blocking of unapproved applications,” he said.

The PTA has announced on its official account that they warned customers against dealing with some illegal applications such as Taxifyksa meaning (Taxi in KSA), Saeqty (My Chauffeuse) and Twadeeny (Give me a ride?)

Air pollution 

The measure came as part of the PTA’s concern about the safety and security of citizens and residents.

The spokesperson noted that taxis driving around the city looking for business could contribute to increasing rates of air pollution. “Furthermore, such taxis can cause traffic congestions on the streets. There are cab ranks in front of malls, hospitals airports and many other places where taxi drivers can wait to be hired,” he said.

Al-Mutairi warned that violating drivers would expose themselves to financial penalties. “A violation of such a kind would bring a fine of SR500. 

“All transport service providers should adhere to the instructions and rules to avoid punishment,” he said.

Fawaz Al-Sahli, PTA vice president of the Land Transport Sector, said that it is working on reforming taxi-application services to ensure the interests of both the companies and Saudi drivers. “We are also keen to make the services available for customers at reasonable prices,” he said.

Al-Sahli said that the PTA had stopped issuing licenses for new non-shared services until the PTA finalizes an overall systemization for the business.

 


Rebuilding lives: Saudi initiative gives fresh hope to amputees

Updated 08 December 2025
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Rebuilding lives: Saudi initiative gives fresh hope to amputees

  • Baitureh Health Association has provided life-changing support to more than 1,000 people
  • Prosthetic limbs can cost up to $76,000

MAKKAH: The Baitureh Health Association for the Care of Amputees has quickly become one of Saudi Arabia’s most impactful humanitarian initiatives, transforming support for people with lost limbs.

Established in 2020, the association deals with people’s physical, psychological and social needs and fills a long-standing gap in the national health system.

CEO Badr bin Alyan told Arab News that the initiative was created in response to a growing need, driven by amputations linked to accidents, blood disorders, occupational injuries and other causes.

Its operations were “based on service integration rather than fragmentation, enabling beneficiaries to return to their lives with confidence, ability and independence,” he said.

This holistic process covers everything from initial evaluations to psychological and physical rehabilitation, family support, prosthetic fitting and ongoing maintenance.

Its psychological support programs include group sessions led by certified mentors who have undergone similar experiences, as well as field visits to support patients before and after amputation.

More than 1,000 people across the Kingdom have so far benefitted from the association’s work, about 10 percent of them children, whom Alyan said were “the most sensitive and the most in need of intensive psychological and family support.”

Its specialist programs for children — My First Step and Therapeutic Entertainment — help young people adapt to prosthetics, overcome trauma and build confidence in a safe and supportive setting.

The association has completed more than 300 prosthetic fittings, including silicone cosmetic limbs, mechanical, hydraulic, electronic and 3D-printed models. 

Alyan said the type of prosthetic selected depended on a number of factors, such as age, lifestyle, type of amputation, activity level and psychological readiness.

Children also have to undergo frequent adjustments to their new limbs to account for their growth.

Each prosthetic cost between SR20,000 ($5,300) and SR285,000, Alyan said.

The association funds its work through sponsorships, community contributions and strategic partnerships.

Despite its success, Alyan said there were still challenges to be faced, including the lack of a consolidated base for the provision of psychological support and therapy services and prosthetics development and maintenance.

There was also a shortage of local experts, he said.

In response, the association set up a rehabilitation center, which Alyan said would help to localize prosthetics manufacturing, reduce costs and accelerate fitting processes and create opportunities for local experts to develop their knowledge and experience.

But providing prosthetics was only part of the association’s work, he said.

“Rebuilding a human life is the deeper goal.”