Why domestic abuse victims in KSA are turning to Twitter

Many Saudi women are unaware of a law in the Kingdom against domestic abuse. (Shutterstock photo)
Updated 22 July 2018
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Why domestic abuse victims in KSA are turning to Twitter

  • Numerous Saudi women have taken to the social media site, with domestic violence incidents stirring up the nation several times
  • Saudi Arabia has a law against domestic abuse, but most people are not familiar with the regulations, lawyer Dimah Al-Sharif tells Arab News

JEDDAH: Twitter has become a platform for victims of domestic abuse in Saudi Arabia to speak out about their suffering, seek help and urge authorities to take action to change their fate.

Numerous Saudi women have taken to the social media site, with domestic violence incidents stirring up the nation several times.

A recent hashtag trending in the Kingdom about a viral video of a woman torturing her two 6-month-old daughters helped the protection unit save the children from their abusive mother.

Another hashtag spread after a video was filmed and shared by a neighbor of an abusive husband, while a third video was self-generated by a daughter, pleading to be rescued from the clutches of her abusive father.

The three incidents received the attention of a Ministry of Labor and Social Development spokesman, who updated his followers when social protection intervened, investigated and/or apprehended the culprit.

Saudi therapist, pilot and social activist Nawal Al-Hawsawi told Arab News: “International movements like the most recent #MeToo in Hollywood have a global impact; they encourage victims to speak up and stop feeling ashamed and should instead shame their abusers.” 

Al-Hawsawi believes that victims are utilizing social media as a result of international campaigns and grass-roots movements that focus on awareness — by educating victims and reminding them that what happened to them is not their fault. “Saudi Arabia is marching on toward globalization, and our culture is global. Victims of domestic violence are starting to speak up and feel empowered.”

During one of her campaigns, Al-Hawsawi challenged a common belief between Saudi women. “Domestic violence should not be swept under the rug and dismissed as a ‘family secret.’ It is a crime that needs to be reported,” she said. “Incidents like the girl from Hafr Al-Batin who tweeted photos of her body as evidence of domestic abuse give a voice to the voiceless.”

Al-Hawsawi urges victims of domestic violence to speak up. “In my private practice I see a lot of victims who still struggle with the trauma of growing up in homes where domestic violence took place. Women from the US, UK and Saudi Arabia, from their late 40s to late 60s, burst into tears from the vivid trauma — it is universal and needs to stop.”

Al-Hawsawi also shed light on a previous case that went viral, in which the victim’s brother, or legal guardian, abused the victim not only physically but also economically by blackmail. He would force her to give him her salary as a teacher or he would get her sacked.

“The way the system here in Saudi Arabia is set up, the victim has to go through so much to report domestic violence, and even after doing so, she has to face the consequences.

“If you’re complaining against your legal guardian, the guardian could isolate the victim, stir problems at her workplace. The only option left for these women is the protection home, which is basically prison,” Al-Hawsawi said.

The therapist believes more effective measures are needed to deal with offenders and victims of domestic abuse. “I reported a domestic violence case in Toronto, and within minutes police had apprehended the culprit who was immediately told he couldn’t come within a 100 meters of his wife and daughter. The victim received counseling and home visits by family organizations. Most importantly, she was allowed to stay in her home, with the perpetrator facing the consequences for his crimes.”

Seeking help is difficult for victims because abuse changes the way they think. “Giving up on a victim because she refuses help shows how ignorant we are about the psyche of the victim.”

Frequent abuse alters the victim’s personality, character, cognition and response to the perpetrator, as opposed to a normal person’s reaction to abuse, Al-Hawsawi said.

The victim can lose her sense of self-worth and the belief that she can survive without her abuser. In such situations, victims cannot think logically, and blame themselves for the situation they are in. 

Al-Hawsawi said that she is seeing more male patients in her practice. Abuse is not gender-based, but is an issue that the entire human race faces and struggles with daily, she said.

However, the emergence of cases of domestic abuse on social media indicates victims’ distrust of established reporting mechanisms such as the hotline 1919.

“It is an unfortunate turn of events that Twitter has become the de facto platform for many people to get justice,” said Muna Abu Sulayman, a Saudi media personality and activist who was appointed as a goodwill ambassador by the UN Development Program in 2007.

“They believe that no real action will be taken if there is no pressure from the public. It means that people don’t believe the normal avenues open to them work,” said Abu Sulayman.

 

A psychological viewpoint

Manal Kayal, an assistant professor in the psychology department at King Abdul Aziz University and a counselor and psychotherapist at the International Medical Center in Jeddah, supplied Arab News with a proper definition of domestic violence: “It is a pattern of coercive behaviors that may include: Physical, psychological, sexual, economic and emotional abuse, perpetrated by one person against another, with the goal of establishing and maintaining power and control over the victim. Many victims are not subjected to physical or sexual assault but they are controlled and terrorized by verbal, emotional and psychological abuse, as well as coercion, threats, isolation and intimidation.”

Domestic violence could result in physical effects that mark the victim, said Kayal. There are clear physical signs that a person is a victim of domestic abuse such as bruises, red or purple marks around the neck area, sprained or broken wrists. Longer-lasting effects include shortness of breath, muscle tension, involuntary shaking and fertility issues in women.

Most victims develop post-traumatic stress disorder, revealed Kayal. “PTSD can result in flashbacks, nightmares and severe anxiety, leading to uncontrollable thoughts,” she said.

“Victims of abuse are also prone to develop depression, experiencing hopelessness, helplessness, chronic fatigue, insomnia and suicidal thoughts or attempts. Additionally, victims could resort to alcohol or drug abuse.”

Kayal said that it is difficult for victims to seek help because abuse is not about inflicting harm but establishing power. By gaining control over the relationship through inducing fear, threatening, manipulating and physically harming the victim, they are creating a situation in which the victim feels helpless and incapable of changing the situation.

“I believe that each domestic violence case spread on social media needs to be individually looked at and investigated. It is difficult to generalize because each case has its motives, reasons and circumstances,” she said. 

 

Law on domestic abuse

Speaking to Arab News, lawyer Dimah Al-Sharif said that the Law of Protection from Abuse is “taking care of this issue.” 

“The legislator has criminalized all kinds of abuse, including domestic abuse,” she said.

The law was approved on Aug. 23, 2013, but most people are not familiar with the regulations. “The Ministry of Labor and Social Development must increase its efforts to spread the culture of reporting and awareness in this regard.” 

Lawyer Abdulrahman Al-Lahem commented on the case of a woman in Abha who was reportedly physically abused by her husband, saying that the person who reported the incident “did what every decent person, who respects the law and principles of humanity, should do.”

According to Article 3 of the Protection from Abuse Law, anyone who becomes aware of a case of abuse must report it immediately.

“The law protects the reporter’s identity,” said Al-Lahem, adding that the authorities were ignorant of this procedure in the case of a woman whose identity was disclosed after reporting a domestic abuse case in Abha. 

Article 5 of the Protection from Abuse Law stipulates that “the identity of a person reporting a case of abuse may not be disclosed except with his consent, or in cases provided for in the Implementing Regulations. Ministry employees and those who become aware of such cases of abuse, by virtue of their employment, shall maintain the confidentiality of such information.”

In a TV interview, Al-Lahem said that all forms of abuse concern society and should be stopped.

“The issue can not be resolved individually (each case separately); the solution must be through legislation of strict procedures applied institutionally, without having the victim begging on social media. Period,” he tweeted in a trending hashtag about another victim of domestic abuse — the Arabic hashtag reads #SaveTheAbusedEmmaAlzahrani.

Al-Lahem said that the abuse/violence file has become a phenomenon that requires an immediate response, “not only legally, but executive as well.”

“When the abused victim calls the protection line, there are many bureaucratic procedures to go through,” he said. He said that the bureaucratic Reconciliation Commission is the problem in these cases. “The victim comes with her body torn from a severe beating and then the protection body suggests that the victim reconciles with her abuser. What should be done instead is kicking the abuser out of the house and making him sign a pledge not to come near the house until the case is closed in accordance with legal procedures.”

Two types of people react to such incidents on social media: Sympathizers who try to spread abuse hashtags and get them trending on Twitter in order to notify the authorities, and those who attempt to falsify or bury the case and distract public opinion from the cause, instead shedding light on other issues, such as defamation.

“Defamation is a breach of privacy in which a person’s identity is revealed and this is how defamation is linked to fame. Photographing or filming a person to show a feature or character that appears to only apply to him/her,” he said, explaining that none of this happened in the video shared by a woman who reported an abuse case. “If there was a defamation case here, I wish the abuser complains so we can catch him,” Al-Lahem said to people who accused the reporter of defaming the abusive husband of Abha wife claiming that the husband’s reputation has been distorted because of the viral video, which only shows distress screams of a helpless wife. One of the drawbacks of social media reports, however, is inaccuracy. Some of the reported cases circulating such means of communication do not have solid grounds and may either be an unintentional misrepresentation of the actual incident or a mean to create a scene out of nothing on ground. 

The law protects those who report abuse cases if they appeared to be well-intentioned, according to Article 6 of the Protection from Abuse Law, which stipulates that “a bona fide individual reporting a case of abuse shall be exempted from liability if it is established that such case is not a case of abuse, in accordance with the provisions of this Law.”

Early in 2017, Saudi women, once again, found a way to break their silence and expose stories of domestic violence, harassment and rape they face often on a daily basis through the viral hashtag #Break_Your_Silence_Speak_Up in which Saudi women started sharing their bitter stories that usually go untold.


Man arrested in Jazan for transporting 10 illegal migrants

Updated 17 May 2024
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Man arrested in Jazan for transporting 10 illegal migrants

  • Saudi border guard land patrols also foiled an attempt to smuggle 30 kg of hashish into Al-Raboah, Asir

RIYADH: Al-Afwaj security patrols in Al-Arida, Jazan, arrested a Saudi citizen for transporting in 10 Ethiopians, who illegally crossed the Kingdom’s border in his vehicle.
The 10 Ethiopians were referred to the relevant authorities and, subsequently, to the Public Prosecution.
Media spokesperson of the Ministry of Interior’s Al-Afwaj Regiment said that anyone found to be facilitating illegal entry to the Kingdom, including providing transportation and shelter, could face imprisonment for a maximum of 15 years, a fine of up to SR1 million ($260,000), as well as confiscation of vehicles and property.
Meanwhile, Saudi border guard land patrols in Al-Raboah, Asir, foiled an attempt to smuggle 30 kg of hashish.

Preliminary legal procedures have been completed, and the seized items were handed over to the relevant authority.
Elsewhere, Saudi Border Guard land patrols in Al-Aridah, Jazan, foiled an attempt to smuggle 140 kg of qat. Preliminary legal procedures have been completed, and the seized items were handed over to the relevant authorities.
Patrols of the General Administration of Mujahideen in the Eastern Province arrested a citizen for selling amphetamines.
Citizens and residents with information on drug smuggling or trafficking A few asked to  call 911 in Makkah, Riyadh and the Eastern Province, and 999 in the rest of the Kingdom. They can also contact the General Directorate of Narcotics Control at 995 or email: [email protected]. All reports are treated confidentially.

 


Saudi Red Sea Authority issues marina licenses

Updated 16 May 2024
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Saudi Red Sea Authority issues marina licenses

RIYADH: The Saudi Red Sea Authority has issued licenses for three tourist marinas: Al-Ahlam Marina in Jeddah and Jazan, and the Red Sea Marina in Jeddah.

The authority is issuing licenses to regulate marine tourism in an effort to achieve the goals of the Kingdom’s Vision 2030 in building the coastal tourism sector.
In regulating the operation of marinas, the authority can improve the quality of services provided to tourists and visitors, and preserve and sustain the marine environment.
Regular field visits are carried out by the authority to tourist marinas in Jeddah, Jazan, Al-Lith and Yanbu, to provide technical and consultative support.
Marina operators must ensure compliance with international standards to receive a license from the authority.
Saudi Red Sea Authority began its journey toward building and regulating the coastal tourism sector in 2021, with the objective of enhancing integration among relevant entities by issuing licenses and permits, and formulating essential policies and strategies, assessing infrastructure requirements, preserving the marine environment, attracting investments, and fostering navigational and marine tourism activities.

 

 

 


How a Saudi healthcare startup is using AI to transform the diagnosis of chronic diseases

Updated 17 May 2024
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How a Saudi healthcare startup is using AI to transform the diagnosis of chronic diseases

  • The work of SDM highlights the impact AI can have on the accessibility and increased accuracy of diagnostics 
  • The firm has already served more than 30,000 patients over the last two years at clinics across Saudi Arabia 

RIYADH: Healthcare startup SDM is using artificial intelligence to make healthcare efficient, accessible and potentially life-saving by detecting the stages of chronic diseases such as diabetes through retinal imaging analysis of the eye.

“When you hear the phrase ‘your eye is a window to your body,’ it’s actually the retina that is the window to any systemic diseases,” Dr. Selwa Al-Hazzaa, CEO and founder of SDM, told Arab News.

Since launching in 2018, SDM has worked on filling the gaps in the health sector as a developer of digital technology solutions to promote well-being and accessibility in remote communities across the Kingdom and beyond.

Dr. Selwa Al-Hazzaa, CEO and founder of SDM. (Supplied)

Al-Hazzaa, along with her co-founder and managing director, Naif Al-Obaidallah, have had a longstanding passion for making healthcare accessible and low-cost, with the belief that “everyone should have access to healthcare.”

Al-Obaidallah told Arab News: “Everyone should have a right to see a doctor or get treated.”

A trailblazer in the field of AI medicine, SDM combines AI technology with Al-Hazzaa’s 40 years of experience, partnering with nonprofits to carry out a comprehensive mass detection of chronic diseases through the retina.

“I had a dream that I wanted patients to be examined and get good quality care without actually coming to Selwa Al-Hazzaa in a specialized hospital,” she said. “I kept asking myself: Why can’t I take my experience, put it in a package, and give it to the community?

“By the time many patients come to me, it’s already too late and they’re blind. There had to be a way that I could reach the community. And this was when SDM was born.”

 

 

The result was an accessible and automated healthcare service that does not require physicians to be on site, thereby reaching tens of thousands of people across the Kingdom.

The World Health Organization estimates there are 7 million diabetics in Saudi Arabia. Within the region, eye disease is the main cause of blindness and 10-12 percent of the population in Saudi Arabia with diabetic eye disease go blind if the condition is not treated.

Only an estimated 24 percent of patients have been screened for diabetic eye disease in Saudi Arabia, while 76 percent remain unexamined.

The work SDM is doing highlights the impact AI can have on healthcare and the mass outreach of health diagnostics at reduced cost and increased accuracy. SDM has already served more than 30,000 patients in more than 13 centers around the Kingdom over the last two years.

“Our focuses are specifically on rural areas, places that don’t have access to highly specialized doctors,” said Al-Obaidallah. “In a given day, sometimes we’ve seen over 150 patients. And that’s all using AI and deep learning. It’s a very trusted way of diagnosing.”

Unlike traditional healthcare methods, SDM has developed technology to make detection automated, instant and seamless with results reaching the patient in a matter of minutes, clearing obstacles to treatment. (Supplied)

SDM has benefited from the support of “success partners” at NEOM, the Ministry of Communication and Information Technology, the King Abdullah University of Science and Technology, Saudi Telecom, Al-Faisal University and business incubator “The Garage.”

In order to grasp the revolutionary impact of what SDM is doing, it is necessary to understand how disease detection is traditionally conducted.

At the Kingdom’s diabetic centers, patients are typically seen by pathologists, endocrinologists, cardiologists and podiatrists. However, patients do not usually see ophthalmologists, who are technically surgeons and found in hospitals.

As a result, eye disease screening is often overlooked, potentially leading to complications down the line.

“The patient traditionally would only be sent to take the photo of the retina if they complained. But the symptoms only come in diabetes in the late stages,” said Al-Hazzaa.

“They would save the photos until the ophthalmologist came to visit, which would be maybe once a month or twice a month, depending on the collaboration with the ophthalmology clinics.”

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Unlike traditional healthcare methods, SDM has developed technology to make detection automated, instant and seamless with results reaching the patient in a matter of minutes, clearing obstacles to treatment.

When a patient comes into an SDM clinic, a trained technician photographs the back of their eye using a specialized instrument called a fundus camera. The image is then sent via a secure cloud for AI diagnostics.

“Within minutes, the report comes out either in English, which is then integrated for the doctor, and in Arabic, where the patient is actually given the PDF report in his or her hand,” said Al-Hazzaa.

“It is totally run by technicians, photographers, nurses, even primary care physicians — all these healthcare personnel, who have no experience whatsoever with eye diseases.”

Al-Hazzaa underlined the ease this technology provides for patients, healthcare providers who are taking the photos and the endocrinologists who see the patients following the examination.

The technology outperforms even the most experienced physicians in detecting problems, according to the SDM. (Supplied)

In terms of accuracy, Al-Hazzaa said the technology outperforms even the most experienced physicians in detecting problems.

“I can tell you the algorithmic solution is now much more sensitive than me,” she said. “The best I could do was 93 percent. The AI solution has actually reached over 95 percent.

“The unique thing is, not only are you using automation, which is convenient for the patient, convenient for the healthcare provider, but you’re also introducing automation at a sensitivity that is much greater than your board-certified retinologist, not just ophthalmologist.”

Like workers across many sectors, the uptake of AI tools among physicians has been slow to catch on, as many fear that mass adoption could ultimately cost jobs.

“They thought: ‘Here’s a machine that’s much more accurate than us, that’s faster than us, and it’s going to take our place.’ They were very reluctant,” said Al-Hazzaa.

“After one year of being in the diabetic center, the ophthalmologist actually came back to me and said: ‘Dr. Selwa, thank you. You improved our surgical skills because you have taken all the routine repetitive exams that we are no longer interested in’.”

Diabetic eye disease is not the only condition SDM is able to detect through the AI analysis of retinal imaging.

“With the picture of the retina, which is the back of the eye, you can detect at least 20 diseases,” said Al-Obaidallah.

Naif Al-Obaidallah, co-founder and managing director of SDM. (Supplied)

“We’re working on a lot of other diseases, whether it is glaucoma, hypertension, Alzheimer’s, which can be diagnosed and detected with a picture of your eye. It’s mind-boggling to see how the eyes can basically tell you everything about your body. And it’s done in a very basic way. There is no surgery needed.”

As part of its mission to make healthcare more accessible, SDM is working with a mobile diagnostics center in Madinah to reach patients in rural areas.

After some initial delay in securing regulatory approval, SDM’s innovative technology has since rapidly advanced.

“Artificial intelligence as a whole, maybe in some industries, it’s there and it’s in use,” said Al-Obaidallah. “But in healthcare, it’s still fairly new. So, when we work on something, we’re basically paving the way.

“We worked with the Council of Health Insurance on coding, the use of artificial intelligence in healthcare, specifically, in our exam, in our product.

“We were basically the first company to work with the CHI on the new Saudi billing system, to introduce artificial intelligence as a billing code for hospitals and insurance companies to use.”

However, all of SDM’s services are provided free of charge in partnership with nonprofits.

“Everything is free. No one pays anything,” said Al-Obaidallah. “Our goal is for patients to have the right to diagnosis of chronic diseases.”

As part of its mission to make healthcare more accessible, SDM is working with a mobile diagnostics center in Madinah to reach patients in rural areas. (Supplied)

Beyond diagnostics, SDM also recently announced new software utilizing generative AI. “It’s basically a large language model, an LLM, which is a very hot topic,” said Al-Obaidallah.

“Recently, everyone’s been talking about generative AI. So, we’ve worked on a generative AI model that is more of a chatbot that you ask any question related to diabetes. And it would basically give you an answer.

“We’ve been feeding it with journals, publications, specifically, chosen by experts in the field to make sure that this gives you clear and straight answers.”

Looking five years into the future, Al-Hazzaa hopes to move from predictive AI to generative AI using LLMs.

“I know with confidence that SDM will not only be treating diabetic diseases, but we will be going into other chronic diseases such as predicting hypertension, stroke and Alzheimer’s,” she said.

“We will also be looking into other chronic ophthalmology diseases such as glaucoma, such as age-related macular degeneration.”


 


Innovators challenged to improve pilgrim experience for people with mobility issues

Updated 16 May 2024
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Innovators challenged to improve pilgrim experience for people with mobility issues

  • During a week-long event, 250 people on 39 teams are working to develop innovative products and services to serve the mobility needs of pilgrims

MAKKAH: Innovators and entrepreneurs have been challenged to find ways to enhance the pilgrim experience in Makkah for people with mobility issues.

To help them develop solutions, provide support and encourage collaborations, the General Authority for the Affairs of the Grand Mosque and the Prophet’s Mosque, Umm Al-Qura University and investment business Wadi Makkah Co. organized a week-long event that began at the company’s headquarters on Sunday.

The specific goal is to improve pilgrim services through the development of innovative ways to help people who find it difficult to complete Hajj rituals such as Tawaf (walking around the Kaaba in the Grand Mosque seven times) and Sa’i (moving repeatedly between the Safa and Marwah hills at the mosque). The challenge includes four categories covering the use of manual wheelchairs, electric vehicles, golf carts and trailers, and a fifth, open section for creative mobility ideas.

Ali Al-Shaery, the CEO of Wadi Makkah, said he was proud of the company’s participation in this collaborative effort, and highlighted the significant role it can play in improving pilgrims’ mobility.

“We are contributing to realizing the Vision of our beloved kingdom, enriching the experience of pilgrims, and increasing the number of pilgrims and Umrah performers by 2030,” he said.

“Through this challenge, we aim to provide participants with a knowledge boost, cultural enrichment and empowerment through specialized workshops and expert mentors.”

The general authority is giving participants a sense of the nature of pilgrim-mobility issues, he added, while mentors from Wadi Makkah are providing technical, innovative and entrepreneurial knowledge.

A panel of judges from various sectors related to Hajj and Umrah will select the most promising solutions proposed during the event, Al-Shaery said.

Ammar Attar, a faculty member at Umm Al-Qura University and coordinator of the mobility vehicles category of the challenge, said it was important to engage the academic community in efforts to tackle real-world issues.

“We aim to activate the role of faculty members, students and researchers in designing creative and innovative solutions that enrich the Tawaf and Sa’i experience,” he said.

He added that 250 people on 39 teams are working with the best tools to develop innovative products and services that can best serve the needs of pilgrims.

Ahmed Morsi, an entrepreneurship projects engineer with Wadi Makkah, said participants in the challenge have been provided with the tools they need to help come up with ideas that can significantly improve the pilgrim experience through the use of manual and electric wheelchairs, golf carts and trailers.

“Mentors have been provided to offer guidance and advice during the challenge period in developing ideas, designing products and building the first model, with the aim of assisting innovators, entrepreneurs and the Makkah community in creating a conducive environment and providing all essentials for achieving success stories that enhance the experience of pilgrims and Umrah performers,” Morsi added.

Prizes of SR10,000 ($2,666) will be awarded to the best projects chosen by judges in each of the five categories.


Mauritania president arrives in Madinah to visit Prophet’s Mosque

The President of Mauritania Mohamed Ould Ghazouani arrives in Madinah on Thursday. (SPA)
Updated 16 May 2024
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Mauritania president arrives in Madinah to visit Prophet’s Mosque

  • The president will pray in the mosque and pay his respects to Prophet Muhammad and his companions Abu Bakr and Umar

RIYADH: The President of Mauritania Mohamed Ould Ghazouani and his accompanying delegation arrived in Madinah to visit the Prophet’s Mosque on Thursday.

The president will pray in the mosque and pay his respects to Prophet Muhammad and his companions Abu Bakr and Umar. 

Earlier on Thursday, Ghazouani attended an Arab League summit in Bahrain.