YouGotaGift is the region’s first marketplace for digital gift cards. It is an end-to-end digital platform that connects prepaid cards from top retail brands to consumers and businesses.
Its prepaid cards are completely digital, meaning customers can buy them online and have them delivered instantly by email or SMS.
It works with over 700 retail brands, reaches over 5 million users and serves over 2,000 corporates.
YouGotaGift was originally founded in 2013 in the UAE by CEO, Husain Makiya, Marketeer Abed Bibi, and Honeybee Tech Ventures (incubator), and further backed by a major regional VC, namely MEVP (Middle East Venture Partners).
It began operating in Saudi Arabia in 2014, with its first significant banking client in the Kingdom. It is now operating across the Gulf Cooperation Council and beyond with multiple offices across the region. “Our consumer business offers our global users the convenience to send personalized e-gift cards to celebrate friends, family, and colleagues,” Makiya told Arab News.
“As a fully registered Saudi company, we have massively expanded our business in the Kingdom and greatly scaled up our team on the ground over the last 18 months, spearheaded by Fawziah Al-Hoshan, as general manager,” he added.
Al-Hoshan is a Saudi woman with a decade-long career in business and HR with Saudi corporates and multinationals, including Olayan Group and Pepsico. Makiya said the Kingdom is witnessing tremendous economic growth and the emerging talent pool is highly energized to engage in new roles and career opportunities offered by such companies as YouGotaGift.
He said YouGotAGift is the first to bring this category of gift cards to the Kingdom. “Our collection of gift cards were first incorporated by National Commercial Bank for their loyalty program LAK,” he said. “It was a pivotal move toward adding a digital redemption process for customers who were used to traditional physical products or gift cards as a reward for their loyalty toward a program.”
Since then, it has integrated with over 800 businesses in the Kingdom to digitize their rewards and incentives programs for both employees and customers.
“With Saudi Vision 2030 well on its way, tremendous efforts from the government to push digitization in every aspect of life has also contributed to a ‘never-before’ level of interest for e-gift cards amongst consumers,” he said.
Makiya explained that corporates and individual customers have both identified various ways to use these cards over the last 18 months; from traditional incentives and rewards to sending Eidiya or just helping the ones in need during the pandemic.
“It’s a clear sign that they’re here to stay,” he said. Makiya said the global gift card business is expected to cross $2 trillion by 2027, adding: "In our part of the world, we expect the eGift Card market alone to reach $1.2 billion dollars by 2024, of which at least $700 million will be attributed by the Kingdom."
“For businesses and government entities, e-gift cards are the No.1 most in-demand method to reward their employees and customers, and the adoption rate of these cards in the Kingdom outweighs that of the entire region driven by the digital transformation of Vision 2030,” he added.
